Warranty and Return Policy

Limited Warranty
KBS is the Authorized Distributor and Support Center for Digital Displays of 3M, Optoma in Pakistan. All Parent companies warrants its product to be free from defective materials and workmanship and agrees to remedy any such defect(s) by replacing any part, at its discretion, of the product within the Warranty Period providing that the product is used in accordance with the conditions and recommendations set out in the User Manual. Warranty Periods for different products are available from their respective websites. Warranty Periods can also be obtained from the Authorized Distributors /Reseller only who sold the product to the End User.

This warranty does not extend to product which has been subjected to misuse, abuse, neglect, accident, fire, flood, physical damage, incorrect wiring, improper installation, unauthorized support, and use in violation of instructions furnished by KBS.

This warranty shall be deemed void if the serial number or other identification of the product has been defaced, damaged or removed.

KBS guarantees the repaired product for a period of thirty (15) days after the repaired product has been delivered. Should the same fault occur in the same part of the repaired product due to a same root cause within the said fifteen (15) day period.

DISCLAIMER
THIS POLICY FOR THE PRODUCT, ACCESSORY, LAMP OR SCREEN IS IN LIEU OF ALL CONDITIONS OR WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PART OF KBS, ITS AGENTS OR ITS ASP. ALL IMPLIED OR STATUTORY WARRANTIES TO THE EXTENT THAT THEY CANNOT BE EXCLUDED ARE LIMITED TO THE EFFECTIVE PERIOD OF THE WARRANTY SET FORTH HEREIN. IF THE PRODUCT, ACCESSORY, LAMP OR SCREEN IS DEFECTIVE IN MATERIALS OR WORKMANSHIP, CUSTOMERS’ SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. UNDER NO CIRCUMSTANCES WILL A REFUND OR CREDIT IS GRANTED. IF THAT REMEDY FAILS ITS ESSENTIAL PURPOSE, KBS RESERVES THE RIGHT TO REFUND THE PURCHASE PRICE OF THE PRODUCT TO THE END USER IN EXCHANGE FOR THE RETURN OF THE PRODUCT. KBS, ITS AGENTS AND ASP SHALL NOT BE LIABLE FOR ANY DAMAGES INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE OR DATA, LOSS OF PROFITS OR INTERRUPTION OF BUSINESS, WHETHER SUCH ALLEGED DAMAGES ARE BASED IN WARRANTY, TORT(INCLUDING WITHOUT LIMITATION, NEGLIGENCE AND STRICT LIABILITY), CONTRACT, OR INDEMNITY. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS IS THE EXCLUSIVE WRITTEN LIMITED WARRANTY OF THE CUSTOMER.